Privacy Policy

A legal disclaimer

Effective Date: 9/4/2025

Crisp Cleanings (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request cleaning services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information: Name, email address, phone number, billing address, service address.
Payment Information: Credit/debit card details or payment account information (processed securely through third-party payment processors — we do not store this data).
Service Information: Type of cleaning requested, property details, scheduling preferences.
Website Usage Data: IP address, browser type, device information, and website activity (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect for purposes including:

Scheduling and providing cleaning services.
Processing payments and sending invoices/receipts.
Communicating with you about appointments, updates, or promotions.
Improving our website, customer service, and offerings.
Complying with legal obligations under New York State and U.S. law.

3. Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

Service Providers: With contractors, payment processors, or scheduling software providers who help us deliver our services.
Legal Compliance: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. While we strive to use secure methods, no online transmission or storage system is 100% secure.

5. Cookies

Our website may use cookies and analytics tools to improve functionality and user experience. You can disable cookies in your browser settings, but certain website features may not function properly.

6. Your Privacy Rights

If you are located in New York or elsewhere in the United States, you have the right to:

Access, correct, or delete your personal information.
Opt out of receiving promotional emails at any time by clicking “unsubscribe” or contacting us directly.
Request details about how your information is used.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., booking or payment platforms). We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Crisp Cleanings LLC
Email: support@crispcleanings.com
Phone: 347-443-9335